FAQ'S

Planning a wedding comes with a lot of questions — and we’re here to make everything feel simple and stress-free. Below you’ll find answers to the things couples ask us most, from booking and guest capacity to décor, vendors, and big-day logistics.


If you don’t see what you’re looking for, our team is always happy to help — because your celebration should be as smooth as it is unforgettable.

Booking and Availability

What dates are available? How far in advance should we book?

Prime dates can book up quickly, so the most accurate way to check availability is to contact us directly. As long as a date is not booked, it is available, whether it’s days, weeks, or months away.

How do we schedule a tour?

Contact us through our website or email to request a tour. We’ll respond with the current scheduler so you can schedule a time to visit.

Can we place a hold on a date?

We do not guarantee dates without a signed contract and first payment. If you’d like to discuss a short courtesy hold, please reach out.

What is required to reserve our date?

A signed contract and first payment (generally 1/3rd of the package cost).

What payment methods do you accept?

We accept cash, check, Zelle, or ACH

What is your cancellation/postponement policy?

  • There are no refunds for cancellations. We suggest cancellation insurance to protect against cancellations due to weather or other unforeseen circumstances.
  • We will make every effort to accommodate rescheduling in the event of a postponement.
  • A rescheduling fee may apply.

Pricing and Packages

What is included in the venue rental fee?

Tables, chairs, setup, teardown, and facility cleaning.

Do you offer packages?

Yes. Please see our Wedding Calculator and Micro Packages tab for package information.

Are there weekday or off-season rates?

Yes. All of our pricing pages include information for weekday and/or off-season rates.

Do you require event insurance?

Yes. We require event liability insurance, and if alcohol is served, we also require host liquor coverage.

Capacity and Spaces

What is your guest capacity?

  • Indoor chapel (ceremony): 150 seated in pews, up to 180-200 with added seating
  • Reception (May–October): event tent seats up to 160
  • Reception (November-April): indoor reception room is best for 75 seated guests or fewer, max of 100.

What spaces are included?

Chapel, dressing rooms for bride and groom, reception room (for packages including a reception), event tent (May-October for packages including a reception), outside areas on the property, and parking.

Is the venue ADA accessible?

Yes. We have a ramp to the front door, men’s and women’s ADA-accessible bathrooms, and a separate ADA-accessible entrance to the reception area.

Timing and logistics

What are the standard rental lengths?

Four or six hours is standard, depending on your group size. Custom packages can include more or fewer hours than standard.

What time must the event end?

Event end times are no later than 11:00 pm.

Do you host multiple events at the same time?

No. There may be days when we have more than one event, but we only host one event at a time.

Reception and Catering

Do you allow outside catering?

We allow outside catering. Caterers must be licensed and insured and provide full-service staffing. If they do not provide full-service staffing, we can provide staffing for $10 per person.

Do you provide tables/chairs/linens?

We provide 60” round guest tables, 6-foot rectangular buffet tables, and 4-foot rectangular sweetheart tables. We rent linens (in your chosen colors) for each event.

Can we bring our own alcohol? What are the rules/fees?

Yes. Clients provide their own alcohol.

  • Bartender (mixed cocktails / any hard alcohol): $350 + tip jar
  • Drink attendant (beer & wine only): $175 + tip jar
  • Must add host liquor provision to event liability insurance.
  • Client provides alcohol, ice, and cups if needed.

Vendors

Can we use our own vendors?

Yes. You can use our package vendors, preferred vendors, or your own vendor. We do require that rentals go through us and that a Three Trees coordinator be assigned.

Parking and Transportation

How much parking is available onsite?

We have 32 parking spaces and overflow parking on the frontage road directly adjacent to us.

Guest Experience and Rules

Are children allowed? Pets? Any safety rules?

  • Children are welcome but must be supervised by an adult at all times.
  • Guests and children are not allowed to climb in or around the waterfall water feature.
  • There is no vaping or smoking inside the facility.
  • No fireworks or sparklers.
  • LED candles only (except for unity ceremonies)
  • Well-behaved dogs or cats are welcome to participate in the ceremony. Pets must be leashed, cleaned up after, and have a designated “baby-sitter.”